Privacy Policy

1. Introduction

HomeSphere ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homesphere.com or use our platform, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using the Site, you agree to this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, create or modify your profile, set preferences, or make purchases through the Site. We may also collect information when you participate in features on our platform or when you contact us.

The information we may collect includes:

• Personal identifiers (name, email address, phone number, postal address)
• Account information (username, password)
• Profile information (profile photo, occupation, bio)
• Payment information (credit card details, billing address)
• Transaction information (property details, rental agreements, payment history)
• Communications (messages between users, support tickets)
• Usage data (device information, IP address, browser type, operating system)

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send transaction notifications
• Send administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve the Services and provide content or features that match user profiles or interests

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: We may disclose information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
• Business Transfers: If we or our subsidiaries are involved in a merger, acquisition, asset sale, or in the unlikely event of bankruptcy, your information may be transferred as part of that transaction.
• Third-Party Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Marketing Communications: With your consent, we may share your information with third parties for marketing purposes.
• Property-Related Information: Information related to properties (such as listing information) may be shared with relevant parties in the property management process.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to withdraw consent
• The right to opt-out of marketing communications
• The right to object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• By email: privacy@homesphere.com
• By visiting our contact page: homesphere.com/contact